ibaby Eletronic Baby Cradle w/ Bluetooth

Dear [Manufacturer/Customer Service Team],

I am writing to express my deep concern regarding an alarming incident involving your electronic baby cradle. Recently, my baby fell from the cradle while it was in use. Fortunately, my child was not seriously injured, but this incident has raised serious concerns about the safety of the product.

This could have resulted in a much more severe injury, and I am deeply troubled by the safety implications of this issue.

I request an immediate investigation into the matter and would like to know what steps your company will take to prevent such incidents from happening again. Additionally, I would appreciate guidance on any safety precautions or recall information, if applicable, for other customers who may be using the same model.

Your prompt attention to this matter would be greatly appreciated to ensure the safety and well-being of infants who rely on your products.

Sincerely,
Yap