Privacy Policy

Who we are

Babylove was established in year 1983. We are specialized in baby bedding and bathing products. Our distribution network covers Aeon, Manjaku, Twins Baby, Tesco, Aeon Big and most of the major baby centre throughout East and West Malaysia. Besides, our products are also available on our website, Lazada, Shopee, Motherhood, Blibli.com and Prestomall. In addition, we do also collaborate closely with Motherhood, MumsClub and other amazing partners within the industry.

As a baby bedding and bathing specialist, we aware that the market is lack of Quality Choices. Thus, we are dedicated to develop, distribute and promote a wider range of Quality Choices for mommy, daddy and as well as baby. In order to improve the standard of living in each household and promote a healthy competitive environment within the industry which eventually benefit each household in the long-run.

In Babylove, we emphasized on product safety, product Quality, parents and babies experience, as well as the impact towards the environment. Therefore, the source of our products is examined and tested by independent quality assurance institutes such as eco-INSTITUT (German), LGA (German) on latex products, SIRIM (MALAYSIA), OEKO-TEX (Switzerland) on textile manufacturing and etc.

Our website address is: https://www.babyloveasia.com.

 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Form submission will send to this email: babylove@babyloveasia.com

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The data and information we collected from your activities on our website will be use on customer experience improvement.

 

Who we share your data with

We will only share your data with our intimate and reliable partners, because we understand that customer experience improvement will only benefit you as a customer when it is conducted in a proper and safety manner by a reliable hand.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

  • Name:
  • Address:
  • Identity Card / Passport Number:
  • Contact Details and Email Addresses:

How we protect your data

We use appropriate measures (described below) to keep your Personal Data confidential and secure. Please note, however, that these protections do not apply to information you choose to share in public areas such as third-party social networks.

People who can access your Personal Data

Your Personal Data will be processed by our authorised staff or agents, on a need to know basis, depending on the specific purposes for which your Personal Data have been collected.

Measures taken in operating environments

We store your Personal Data in operating environments that use reasonable security measures to prevent unauthorised access. We follow reasonable standards to protect Personal Data. The transmission of information via the Internet is, unfortunately, not completely secure and although We will do our best to protect your Personal Data, We cannot guarantee the security of the data during transmission through our Websites/apps.

Measures We expect you to take

It is important that you also play a role in keeping your Personal Data safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for any use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered and make sure to log out of your account every time you leave the computer. You should also make use of any privacy settings or controls We provide you in our Website.

What data breach procedures we have in place

We protect customer data with the following site features:

  • We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.

In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

What third parties we receive data from

We may collect data about you by you providing the data directly to us. Besides, we may receive data from third parties such as analytics providers such as Google, advertising networks such as Facebook, and marketplace platforms such as Lazada, Shopee and Motherhood.

These data could be your personal information and your purchasing behaviour related information, because we believe by gathering these information and data could help us on improving your shopping experience and enable us to deliver you the best offer all the time.

What automated decision making and/or profiling we do with user data

In order to deliver the most ideal services and products to you and your baby throughout different stages of life, we will profile user data based on demographic such as age, gender and etcetera.  

 

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