- Peninsular Malaysia is only eligible to Free Shipping for orders above RM150 in a single order/ receipt.
- All orders are delivered via 3rd party courier company. Please ensure that somebody will be at the delivery address when we send out the order.
- Deliveries are made during office hours.
- To check the status of your order, we will email you the tracking number and you can track your order online at our appointed courier company website.
- Please be informed that we are not be able to accommodate on the time of delivery because we engage the courier company to deliver all our orders.
- Calculations of the delivery day is from the date of the payment made, not order date.
- The arrival date of all orders is subject to change due to many unforeseen circumstances which might occur from time to time before or during the delivery.
- We recommend you refer to the stock status of product before making a purchase, either “In Stock”, “Pre-Order”, “Out of Stock” or “Discontinue”.
For “Pre-Order” status product, it will be required 7 – 14 working days to replenish the stock. - Courier Partner : Gdex Express
- Payment Gateway : iPay88
IMPORTANT NOTE:
- Maximum Shipment weight is limited to maximum 30 kgs (for domestic) 20 kgs (international) only.
For Shipping weight more than 30 kgs, please request for shipping quotation. - Oversized items, such as Baby Cot, Latex Mattress, Playpen etc may be charged differently and to follow volumetric calculation.
- Babylove reserves the rights to revise the Shipping Charges for the Oversize items, it will be calculated based on Volumetric ( Length x Width x Height (cm3) divided by 6000 = Volumetric Weight (kgs) )
- The shipment charges will be automatically void during the checkout process for purchase “above the amount” stated in a single order. Delivery charges will automatically be calculated at checkout.
- Delivery Timeline subject to stock availability and upon full payment received, your order will be processed within 3 working days.
- Delivery Timeline acts as a guideline only. For International shipment, the actual delivery time may vary depending on customs clearance, delays in the destination country, missed or cancellation of despatches.
- Babylove will not responsible for any custom duties and fees on international shipment.
- Babylove reserves the rights to on-hold or reject the shipment to P.O.Box addresses and departmental stores warehouses.
- You can track your order anytime and anywhere with the Tracking Number given via email notification. GD Express: http://203.106.236.200/official/etracking.php
- Kindly contact babylove@babyloveasia.com if you did not receive any order notification and/or the goods within 7 working days.
- No shipping on weekends and holidays